Tecnomic Systems

Network & Service Management

AudioCodes One Voice Operations Center (OVOC)

AudioCodes One Voice Operations Center (OVOC) is a voice network management solution that combines management of voice network devices and quality of experience monitoring into a single, intuitive web-based application. OVOC enables administrators to adopt a holistic approach to network lifecycle management by simplifying everyday tasks and assisting in troubleshooting all the way from detection to correction.

Thanks to OVOC’s clear GUI design, system administrators can manage the full lifecycle of VoIP devices and elements from a single centralized location, saving time and costs. Tasks that would normally be complex and time-consuming, such as performing root cause analysis, adding new devices to the VoIP network and initiating bulk software updates, can now be carried out quickly and easily

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AudioCodes Routing Manager (ARM)

Managing the dial plan and call routing rules of multi-site, multi-vendor enterprise VoIP networks can be extremely complicated. AudioCodes Routing Manager (ARM) delivers a powerful, innovative solution to this problem by enabling centralized control of all session routing decisions.

Through ARM’s highly intuitive graphical user interface, system administrators can design and modify their voice network topologies and call routing policies from a single location, resulting in significant time and cost savings. Time-consuming tasks such as adding a new PSTN or SIP trunk interconnection, adding a new branch office or modifying individual users’ calling privileges can be carried out simply and rapidly.

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AudioCodes User Management Pack 365

AudioCodes User Management Pack™ 365 is a powerful software application that simplifies user lifecycle and identity management across Skype for Business deployments. Sitting intuitively on top of existing Skype for Business solutions, User Management Pack™ 365 connects the enterprise environment with Microsoft Office 365 through specialized solution modules called “connectors”. It empowers IT by facilitating a gradual and fully controlled migration to Cloud PBX from any existing Skype for Business deployment.

User Management Pack™ 365 also consolidates and enhances the user management of cloud and on-premises users into a powerful yet simple web portal. This makes your Teams or Skype for Business operation more cost-effective, by replacing the need for multiple management tools like PowerShell, Teams / Skype for Business control panel, and the need for on-staff masters.
 

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